We offer several attributes and access types that allow customers to get exactly what they need when selecting a storage unit. Below is a glossary.

Glossary:

2 Door – 2 Door units have more than one entry point. These doors are not necessarily the same size or type.

3 or More Doors –Three or More door units have more than two entry points.

24 Hour Access – This is granted by the site manager with special consideration on a limited basis including some specific requirements that the customer must comply with to have access 24 hours a day.

Drive Up –Units have their door in the drive-aisles so customers may directly access the unit with their vehicle.

Drive Thru –Units have two doors in the drive-aisles so customers may directly access the unit with their vehicle from either side.

Elevator Up –Refers to a unit located on a level above the ground floor. Elevators or Freight Elevators may be used to carry goods to upper floor level. Customers may not use Freight Elevators as a passenger and will need to use the staircases.

Elevator Down –Refers to a unit located on a level below the ground floor. Elevators or Freight Elevators may be used to carry goods to lower floor level. Customers may not use Freight Elevators as a passenger and will need to use the staircases.

First Floor –Refers to a unit that is located on the ground floor of the building. The unit is located inside the storage building. To access it you will walk into the building to reach the unit.

Air Conditioning – A system for controlling ventilation and temperatures in a building to maintain a cool atmosphere in warm conditions.

Air Cooled – An air-cooling system where heat is relocated away from the interior of the building.

Climate Controlled – A combination of systems for controlling ventilation and temperatures in a building to maintain a cool atmosphere in warm conditions and warm conditions on cool days. This helps protect sensitive belongings from getting damaged in storage.

Discount – These units typically require more effort to access or utilize.

Heat - A heated storage unit keeps the environmental condition warmer than the outside temperatures.

Hinged Door – Hinged refers to the unit door. These doors swing out when open to keep the interior space of the unit free from obstruction.

Insulated –Added protection of interposing material that prevents loss of heat or cool air and lessen the chances of condensation.

Irregular Shape – The shape and size of these units may be either atypical from a square or rectangular unit or may have an obstruction inside or around the unit.

Loft or Shelves – Lofts or Shelves are built inside the storage unit.

Parking Covered –Parking space with marked lines located outside of a building and designated as a parking spot for motorized vehicles and are covered.

Parking Drive Thru –Parking space opens on both ends of the marked lines located outside of a building and designated as a parking spot for motorized vehicles.

Parking Uncovered–Parking spaces designated by marked lines located outside of a building and designated as a parking spot for motorized vehicles and are not covered.

Power/Lights – Indicates there is power or electric light in the unit.

Premium – These have superior access to an entry/exit point on the property.

Ramp Entry – These units have a small ramp leading up to the unit door.

Roll Up Door –Steel doors that coil around a spring and drum when opening and closing and require minimal space inside the storage unit.

Tall - Units are larger in height than average storage units, and accommodate storing larger items such as vehicles, boats, construction equipment, etc.

Wide Door - Indicates that the door is wider than 108”.

Wide – Refers to parking spots that are larger from side to side than the standard width of a parking space at the individual property where this option is available.

Window – Indicates natural light is provided inside the unit by a window on one or more wall(s).

Commonly used Storage Terms & Definitions

Unit vs. Locker – These terms are used interchangeably to describe or refer to the storage space a person rents. Some other common terms are Unit, Locker, Space, Storeroom, or Storage Unit. Depending on the storage facility, units or lockers come in a variety of sizes from a 5x5 (closet size) to a 10x20 (single car garage) and larger. When trying to figure out what size unit or locker you may need, please contact us at 877-701-3388.

Locks/Hasp

Cylinder Lock – Cylinder lock becomes part of the door when inserted into the latch, making it the most secure way to secure your belongings while in storage.

Disc Lock – Disc locks are more secure than padlocks. The round shackle is only partly exposed and makes it difficult to cut. Where Cylinder locks are not available, these are the best options to secure your belongings.

Padlocks – Padlocks are the most affordable type of lock, but due to the ease at which they can be cut, they are not recommended to secure your belongings.

Combination Locks – Locks that utilize a combination in lieu of a key to open.

Electronic Lock – Locks that utilize electronics such as Bluetooth, z-wave, Wi-Fi, or other electronic means to unlock typically with a fob or mobile phone.

Hasp – This is the device that is used to secure the door so the customer can utilize their lock to restrict or gain access.

Electronic Hasp – This is a device that is used to secure the door that can take the place of a customer lock and is opened via a keypad, mobile phone, fob, card or other electronic means.

Administrative Terms

Administration Fee –A one-time charge to offset the cost of processing paperwork of a new rental and used to avoid the hassle of charging security deposits.

Approximate Size –All advertised space sizes are approximate. Unit size does not refer to net interior nor clear usable space. Please inspect the unit to ensure that the space meets your needs prior to completing a Rental Agreement.

Default – When a customer fails to keep any of the commitments outlined in their rental agreement.

Gate Access Code/PIN – A security access system that gives customers individual access codes which will open the gate/door that secures the storage property. Individual access codes help to keep the property secure by preventing unauthorized individuals from entering.

Hazardous Materials –Items that are unsafe to store. Some examples of hazardous items include flammable or explosive materials, tires, chemicals, fireworks, paints, oils, batteries, pesticides, propane, and gasoline.

Insurance/Content Coverage/Property Protection – Self-storage facilities are not responsible for the contents of your unit. Self-storage insurance is very affordable and often does not require a deductible to file a claim.

Lien – A self-service storage facility shall have a lien on all personal property stored within each leased space for rent, labor, insurance, or other charges in relationship to the property according to the state statute where the unit is located. Additional information on storage unit liens is included in the storage rental agreement.

Month to Month Lease – This means the customer pays monthly for as long as they need storage. This type of storage lease does not lock a customer into a long-term lease agreement. Our month-to-month leases start and are payable on the date when the customer rents.

Perishable and Non-Perishable Foods – These items should not be stored in a self-storage unit. Examples of such items include all items needing to be refrigerated or consumed quickly before spoiling, canned goods, dried meats, dried fruit, nuts, water bottles, canned beverages, etc.

Move Out Notice – We request 2-10 days’ notice before a customer plans to move out. This allows us time to review specific requirements with our customers and ensure a trouble-free move-out process.

Rent – Payment made by the customer for the storage space rental.

Rental Agreement – A required legal contract signed by the customer.